b"TABLE OF CONTENTS6.Value people:7.Hang in there:8.Admit your flaws:9.Do active listening:10.Be ambitious:11.Provide constructive criticism:12.Treat everyone equally:13.Walk confidently:14.Keep Calm:15.Share your inspirations:16.Acknowledge the contributions of others:17.Keep your promises:18.Stay true to yourself:19.Explore other possibilities:20.Don't go overboard:21.Leave people free to act:MOTIVATE - 159 Motivate others to do what you think is important. 1.Explain to them:2.Involve them:3.Trust them:4.Inspire them:5.Value them:6.Reward them:7.Challenge them:8.Celebrate them:9.Inform them:INFLUENCE - 161 Influencing people in a positive way. 1.Be authentic:2.Listen:3.Become an expert:4.Use narratives:5.Lead by example:6.Identify people who do well: 7.Be praiseworthy:8.Be nice instead of always beingright :9.Understand logical, emotional and cooperation needs:10.Your sphere of influence: Germain Decelles 11"