b"Chapter 5 Whether the criticism is true or not, I bet you get angry. No one likes to be criticized, so if you don't have anything positive to say, don't.5.Value people: little compliments have a way of brightening up any day, no matter what melancholy shadows may be hanging over your head. You have surely noticed in the past, when you gave a small compliment to someone, their face would light up.6.Hang in there: It's easy to let the stresses of life shake our foundation of inner strength as human beings, but if you want to inspire those around you, learn to hold your own against the odds.Stand firm if you want to show the people around you that even the worst circumstancescanbeovercomewithpositivethinking,continuous improvement, and a never-desperate attitude.7.Admityourflaws:whileit'simportantnottoflinchwhenlifethrowsa curveball at us, it's equally important to recognize the fact that we are all human beings and therefore all of us are inherently flawed.Weallhaveatleastoneobviousweakness.Soacceptyourflawsto humanize yourself, so that people can understand you more deeply.Show me a person who claims to be beyond reproach, and I'll show you a liar.8.Do active listening: Anyone can hear the words that others say, but few people can actively listen and understand those words to fully grasp their meaning.Make eye contact if someone is talking to you about a particular situation orproblem,thenfollowingtheinformationreceivedandanalyzed,ask follow-up questions to show them that you care about what he's going through.9.Be ambitious: aim high and never give up if you want to inspire people so they too can achieve whatever they set out to do.10.Provide constructive criticism: first, constructive criticism should only be given if requested. Also, if it isn't positive, don't say it.If you criticize someone for their flaws without any rational input being communicatedtothem,you'rejustgoingtoupsetthem.Provide constructive criticism. 156Germain Decelles"