b"Chapter 11 21.Challenge: each challenge contains a lesson. We don't grow when things are easy, we grow when we encounter challenges.Everydifficultmomentinyourlifecontainsalesson.Pleasedon'tfall victim towhy is this happening to mebut change your mindset to What is this trying to teach me?It may be difficult, and it may seem overwhelming, but remember, that every step has a purpose. Embrace it, learn from it, and grow from it.22.Surround yourself with smart people: build a great team. No one is an expert in everything, the strongest organizations are built on the smartest people, not just one person.23.Develop a culture: when there are no consequences for a bad work ethic and no rewards for a good work ethic, there is no motivation.Thecultureofanyorganizationisshapedbytheworstbehavior,the leader is willing to tolerate.When the negative behaviors of toxic employees are tolerated, it can have an extremely detrimental effect on the culture of the organization, reduce collaboration between teams, affect the way customers are treated, and much more.People in leadership positions will often look for a quick fix, but it's not that simple. It's easy to blame the hiring process or a single employee, but unfortunately the blame lies with you as the person in charge.You need to take full responsibility for low morale in your department or organizationandurgentlyremedythesituationbeforeallthegood employees leave and you're just left with the toxic ones.What makes some organizations great? What is this magic formula used by these organizations to enthuse their employees for their work?Many largeorganizations have similar traits,and their most significant strength is their culture and the leadership's ability to develop, maintain, and retain their unique culture throughout the life of the organization.But fantastically, money is not the primary motivating factor for many of these employees. They are not obsessed with generating profits alone.354Germain Decelles"