b"Chapter 11 When we take the time to let people know we value them, it encourages themtokeepdoingevenmore.Thisispreciselywhygratitudeisthe ultimate gift that keeps on giving.8.Do not react: get in the habit of never concluding until you know more, because it's mostly our reaction that gives power to negative situations or people's negative comments.If we don't react, then these situations have no power over us. When you take a moment to respond, you don't allow anyone to take away your power or evoke a reaction from you.Take responsibility for your own thoughts, feelings, and actions. By doing so, you will no longer cede your power, to forces outside of yourself.When something negative, comes your way, you'll pause and instead of reacting, you'll respond to everything and everyone. You will no longer be a victim, but rather a person aware of your inner strength and power.9.Above all build: to build your success, you must view someone else's strengthasacomplimenttoyourweakness,notasathreattoyour position or authority. No one is an expert in everything. The strongest organizations are built on the smartest people, not just one person.Strong leaders don't fight for the first and last word. Instead, they listen to their teams, ask the right questions, and give everyone the opportunity to contribute. Instead of trying to do it all, find people who can do it better.Then, with the right people in place, you can step back to focus on your strengths,likeleadingtheteamandplanningforthefutureofthe business.Great leaders are not know-it-alls who continually try to outdo everyone else. They admit when they are wrong, and they really want to learn from others.At the end of the day, it's not about being the smartest person in the room. It's about building a team with the smartest people available and inspiring people to believe in the impossible.348Germain Decelles"