b'Contents TO PERSUADE - 165 To obtain what you want. 1.Be confident:2.Present a logical argument:3.Make it seem beneficial to the other party:4.Choose your words carefully:5.Use flattery:6.Be patient, but persistent:CONVINCE - 168 Ways to convince intelligently. 1.Give them the opportunity to explain themselves:2.The reverse approach is much more efficient:3.Match their reasoning:4.Compliment their thought process:5.Present the counter-argument:6.Be clear and direct:MARS AND VENUS - 172 Man and Woman. 1.Enjoy the difference:2.The differences:3.Dealing with problems:4.Information exchange:5.The elastic effect:6.A mutual understanding:7.Emotional needs:8.Arguments:9.Give and appreciate:10.Communicate difficult emotions:11.How to request assistance:12.A question of maturity: 13.Life Changing Factors:CHAPTER 6Commit to success 183COMMITMENT TO WORK - 184 Make effective and immediate changes. 1.Build a strong team:2.Let the team know what you expect of them:3.Foster a culture of transparency:4.Foster, open, free communication:5.Establish a strong work ethic:6.Develop a culture of trust:12Germain Decelles'