b"AbouttheauthorABOUT THE AUTHORIn addition to writing, Germain Decelles acts as a strategist and facilitator of change management.Eachyear,heoffersseveralseminarsandtrainingsessionsonchange management, transformation, and business innovation. Additionally, he serves as President of WebTech Management and Publishing Incorporated.Germain Decelles has over 40 years of business and consulting experience in localandinternationalmarkets,particularlyinsectorssuchasretail, distribution,informationandcommunicationstechnology,transportation, manufacturing, financial services, and government organizations.HeattendedthecampusesofFordMotorsManagementInstitute,Chrysler Leasing Institute, International Forecasting Institute, McGill University, Kappa Institute and Digital Equipment Computer Institute. He holds a master's degree inbusinessadministrationfromConcordiaCollege&Universityanda certificateinbusinessmanagementandorganizationfromHautestudes Commerciales de Montral.He is a member of the Canadian Coast Guard, retired (S.A.C.S.M.), secretary of the General Assembly and international adviser. He received the Admiralty Service Award in 1990 for promoting the service internationally. He is also a member of the Sovereign Order of Saint John of Jerusalem.Germain and his family live in Montral, Quebec, Canada. You can contact him at: gdecelles@webtechmanagement.com ISO POUR TOUS - ISBN : 978-0-9783667-0-4 Le guide de prparation ISO - ISBN : 978-0-9783667-1-1 Le Manuel d'information ISO - ISBN : 978-0-9783667-0-4 La Gestion de projet en affaires - ISBN : 978-0-9783667-2-8 La gestion du changement en affaires - ISBN 978-0-9783667-3-5 Le changement POUR TOUS - ISBN 978-0-9783667-4-2 CHANGE Your Future, Now!- ISBN 978-0-9783667-7-3 MY SUCCESS IS YOUR SUCCESS - ISBN 978-1-7388000-0-1 MON SUCCS EST VOTRE SUCCS - ISBN 978-1-7388000-1-8 Information: www.webtechpublishing.comGermain Decelles403"